Terms and Conditions for Portales Repair Services Inc
These Terms and Conditions ("Terms") govern your use of the services provided by Portales Repair Services Inc, including truck and trailer repair, maintenance, roadside assistance, and all related offerings (collectively, "our Services"). By accessing or utilizing our Services, you agree to comply with and be bound by these Terms.
1. Acceptance of Terms
By engaging Portales Repair Services Inc for any service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not use our Services.
2. Scope of Services
Portales Repair Services Inc provides a comprehensive range of automotive and heavy-vehicle services, including but not limited to:
- Truck and trailer diagnostics, repair, and maintenance.
- Preventative maintenance programs for commercial fleets.
- 24-hour emergency roadside assistance for heavy vehicles.
- Component repair and replacement.
- Heavy-duty mechanic services.
Specific services and their terms will be detailed in individual service agreements or work orders.
3. Service Booking and Authorization
All service requests, whether for scheduled maintenance or emergency roadside assistance, require explicit authorization from the client. By authorizing work, you agree to the estimated costs and scope of repair. Any changes to the scope of work or estimated costs will be communicated and require further authorization.
4. Pricing and Payment
Service charges will be provided as an estimate or fixed rate, depending on the nature of the service. Payment is due upon completion of services, unless otherwise agreed upon in writing. We accept various forms of payment, which will be communicated at the time of service. Failure to make timely payments may result in late fees or impoundment of the vehicle until payment is received.
5. Warranties and Guarantees
Portales Repair Services Inc strives for high-quality workmanship. Specific warranties on parts and labor will be provided at the time of service and are subject to manufacturer terms for parts and our internal policies for labor. Any warranty claims must be brought to our attention promptly.
6. Client Responsibilities
Clients are responsible for:
- Accurately describing vehicle issues.
- Providing access to the vehicle for service.
- Ensuring the vehicle is in a safe condition for our technicians if roadside service is required, to the best of their ability.
- Retrieving the vehicle promptly after service completion.
7. Limitation of Liability
Portales Repair Services Inc will exercise reasonable care in providing its Services. However, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use our Services; (b) any conduct or content of any third party on our Services; (c) any content obtained from our Services; and (d) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose. Our total liability to you for any damages shall in no event exceed the total amount paid by you for the specific service from which the liability arose.
8. Governing Law
These Terms shall be governed and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.
9. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide reasonable notice of any new terms taking effect. By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms.
10. Contact Information
If you have any questions about these Terms, please contact us at:
Portales Repair Services Inc
6389 Rolling Tree St
Jacksonville, FL 32222